Ensuring that online shoppers can easily move from placing an order to having tickets in hand is vital to your Web Store’s success. Learn how to use a variety of techniques to troubleshoot and resolve issues that may occur during each step of the Web transaction process.
In this course, you will learn how to:
The Group Sales department needs Jessica’s help resolving
problems with two Web orders. Let’s
follow Jessica as she steps through the troubleshooting process for fix the
first order. Then, you’ll help Jessica troubleshoot and resolve the second
Starlight Zoo’s Group Sales office is having a bad day. Let’s
follow Jessica as she works through performance problems, error messages, and
unbalanced orders. Then, we’ll watch as
she repairs an order impacted by an unexpected shutdown.
Let us know how this helps you in your work.